Covid 19 Safety Guidelines

To keep you safe:
​• If you have symptoms related to COVID-19 (high temperature, new continuous cough, loss of smell or taste) you should not attend your appointment.
• Whilst the restrictions have been lifted in England, cases are still high. To protect our staff and clients we therefore kindly ask that you continue to wear a face covering when entering the clinic to see your therapist and respect social distancing. We are doing everything we can to keep everyone safe. 

On entering the clinic: 
• You will be asked to sanitize or wash your hands.
• No waiting facilities or drinks are available.
• To minimize the chances of proximity to others in the reception area, you should arrive at the time your appointment starts, not before.
• The room will have been properly vented before you arrive and you will be led by your therapist straight through to the treatment / therapy room.
• We regularly and thoroughly clean all touch-points, between appointments, with an anti-viral decontaminant.
• You will notice lots of other hygiene precautions that we are taking – none of these should diminish your experience. 
• If you have been used to having a blanket over you please bring something that will keep you warm or protect your modesty.
• Please do not bring friends or family for your appointment unless a chaperone / parent or carer is essential.
• Most therapists will accept and encourage bank transfer payment.

BNHS supports the vaccine roll out & frequent testing but we do not believe in excluding people who for a variety of reasons may not have engaged in either. 

During your visit to BNHS you are unlikely to come within 2 metres of another client. In fact, we aim to eliminate cross-over in the meeting/passing common points of the clinic altogether but cannot guarantee that. 

Anyone you meet should be wearing PPE/a face covering, have a temperature within the normal range & have sanitised immediately on entering the building. 
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Strict infection control measures are in place with frequent (& when the weather permits) constant ventilation in all but but one treatment room. All rooms touch points are sanitised between appointments.

If you are concerned & want to know more details or to know details about your therapists vaccine status, you should ask them in plenty of time before your appointment.